Find out how a brand actually treats people.
We read what customers report, what regulators publish and how complaints end, then give each brand one score out of ten. Nobody can pay us to change it.
- 58
- brands scored
- 527
- brands tracked
- 1,719,146
- customer reports read
- 9
- markets, 5 languages
Last recomputation 2 Oct 2026method v2.1
Choose a market
A brand is scored inside one country, against the brands a reader there can actually use. Scores are never carried across a border.
United Kingdom42 scored of 65 trackedGamblingOpen the index for the United Kingdom →United States18 scored of 20 trackedGamblingOpen the index for the United States →Canada6 scored of 6 trackedGamblingOpen the index for Canada →GermanyMeasurement in progress0 scored of 4 trackedGamblingOpen the index for Germany →PortugalMeasurement in progress0 scored of 2 trackedGamblingOpen the index for Portugal →NetherlandsCollecting evidence0 scored of 0 trackedGamblingOpen the index for the Netherlands →SpainMeasurement in progress0 scored of 3 trackedGamblingOpen the index for Spain →BrazilCollecting evidence0 scored of 0 trackedGamblingOpen the index for Brazil →Australia4 scored of 4 trackedGamblingOpen the index for Australia →
What we measure
One method, four sectors. A sector is published in a market only once its evidence clears the floor there — which is why the same sector reads differently country by country.
Finance
Preview methodology →Brokers & trading platformslive in 0 of 9 marketsawaiting regulator data
Crypto
Preview →Exchanges & walletslive in 0 of 9 marketsawaiting regulator data
Gambling
View ratings →Sports betting & casinoslive in 4 of 9 markets
Services
Preview →VPN, antivirus, password managers & cloud storagelive in 0 of 9 marketsawaiting audit data
How to read a score
Ten is the highest score a brand in that category has reached; zero is the lowest. Beside every score we show how sure we are and the range where the true value most likely sits. How a score is built →
Why scores stay inside a country
A brand answers to a different regulator, offers different terms and is reviewed by different people in each market. Comparing across a border would compare two different things, so we never do.
When there is no score
Some brands carry no score — not enough independent evidence, a licence not verified, or publication suppressed. The reason is always printed in place of the number. Why some brands have no score →